Privacy Policy

At Pendrotech Engineering, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (pendrotechengineering.com) or use our services.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect different types of information, including:

A. Personal Information

When you interact with us, we may collect personal details such as:

Name
Email address
Phone number
Company name
Billing and payment details

B. Non-Personal Information

We may collect non-identifiable data such as:

Browser type and version
IP address
Website usage data (via cookies and analytics)
Device information

C. Information from Third Parties

We may receive additional information about you from external sources, such as:

Payment processors
Marketing partners

2. How We Use Your Information

We use your data to:
✔ Provide and manage our engineering services
✔ Respond to your inquiries and customer support requests
✔ Process payments and transactions
✔ Improve our website and user experience
✔ Send updates, promotions, or newsletters (with your consent)
✔ Ensure legal compliance and security

3. Sharing Your Informatio

We do not sell or rent your personal data. However, we may share information with:

Service Providers: Payment processors, IT support, marketing tools
Legal Authorities: If required by law or to protect against fraud
Business Partners: If necessary for service delivery

All third parties are required to maintain confidentiality and use your data responsibly.

4. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. These may include:

🔹 Essential Cookies – Necessary for website functionality
🔹 Analytics Cookies – Help us analyze website traffic
🔹 Marketing Cookies – Used for personalized advertising

You can manage or disable cookies in your browser settings.

5. Data Security

We implement strict security measures to protect your data, including:
🔐 Secure servers and encryption
🔐 Restricted access to sensitive data
🔐 Regular security audits

While we take every precaution, no online platform is 100% secure. We encourage users to safeguard their own data.

6. Your Rights & Choices

As a user, you have the right to:

✅ Access your data – Request a copy of the personal data we store
✅ Update or correct your data – Ensure your information is accurate
✅ Opt-out of marketing – Unsubscribe from promotional emails
✅ Request deletion – Ask us to erase your personal data (subject to legal obligations)

To exercise these rights, contact us at info@pendrotechengineering.com.

7. Third-Party Links

Our website may contain links to external websites. Pendrotech Engineering is not responsible for their privacy policies or practices. Please review their policies before providing any personal information.

8. Changes to This Policy

We may update this Privacy Policy as needed. Changes will be posted on this page, and continued use of our services implies acceptance of the updates.

Last Updated: [Insert Date]

9. Contact Us

For questions regarding this Privacy Policy or your data, reach out to us at:

📍 Pendrotech Engineering
15924 19 AVE SW, Edmonton, Alberta, T6W4X6

📧 Email: info@pendrotechengineering.com
📞 Phone: +1 (XXX) XXX-XXXX